FAQ

1. Why do we have to see the video of the exercise before we are allowed to do it?

When people visit us for the Eye Tracker program they are given the exercises in written and video format, in addition to a demonstration and checking their understanding before leaving. Since you will not be visiting us in person we want to do the best we can to make sure you know how to do the exercises. We aim to ensure you are able to get a good result with the Eye Tracker program.


 

2. Why can’t we do more than the two exercises in a day? If we did more wouldn’t we have faster progress?

If you did more Eye Tracker exercises than the program recommends you would probably make slower progress, and possibly not even make any significant progress. Eye Tracker works on the same principal as any exercise regimen, which involves not overdoing it and causing fatigue or muscle strain. Once fatigued or strained the system will take longer to respond.


3. How long will it take to see improvements in my child’s reading?

Each person will see improvements occur at different times. We have had some people start to show significant improvements within three or four weeks while others take a few months. The feedback that we have received and also based on the trials the average time that people are noticing positive changes is between eight and ten weeks. We have also had people get moderate changes during the program but then a few months after they have finished have seen significant changes beginning to take place (Sophie is a good example of this. Her significant results started four months after she had finished the program). Therefore it is really important that you stick with it even though it might be a bit tedious at times.


4. What type of things could slow down my child’s improvements?

Using artificial sweeteners such as Acesulphane (E950), Aspartame (E951), Cyclamic Acid (E952), Saccharines (E954). These have all been shown to have a harmful effect on the nervous system. If you are not sure about a sweetener look it up in an additive book.
The use of nervous system stimulants such as caffeine and guarana. These substances have been shown to be harmful to the developing nervous system of the teenager and child. Since we are working on making changes to the nervous system it is important to give it the best possible chance of success.

The use of alcohol. This shouldn’t be a problem for children, however if you are an adult doing the exercises and don’t believe you could go twenty weeks without alcohol we recommend not exceeding the legal limit for driving (even when not driving).

Unresolved stressors within their life. Stress hormones have an adverse effect on a child’s nervous system. Reducing negative stressors within your child’s life, whether at school, home or in social settings will allow them to gain the full benefit of Eye Tracker.

Poor quality sleep. There is a very strong correlation between a child getting inadequate sleep and poor school performance and poor concentration. If you notice that your child’s bed sheets are messy when you wake them in the morning it might be useful to make an appointment with your doctor to have this investigated. 

Learned helplessness. If your child has already developed learned helplessness they could be resistant to trying something they are now able to do. This occurs because they have previously been putting in a lot of effort with limited rewards, so have now given up. These children (and adults) can appear lazy but they are not. Once they start to achieve some success and find that things like reading are becoming easier they will gradually be more inclined to take more risks. As the saying goes, ‘Success, begets success'.



5. Does it matter if I don’t move the phone and have the distances exactly as described?

No. As long as you do the best you can you should still get improvements. You will notice that the videos do not show someone doing them perfectly. They are real people, not actors.


6. At the end of the exercises are we able to go back and keep doing some of them just to help maintain the gains we have made?

Yes.  Just remember to do no more than two exercises in a day, whether they are the same or different exercises. Please note that you will probably find that you and your child will probably want a break once you have completed the program.

7. Do I have to do the exercises at exactly the same time each day?

No. As long as you have about 3 hours between them. It is useful to get into a routine and do the exercises at the same time, but not essential. Eye Tracker allows you the option of turning on a reminder should you wish.


8. We thought our child was reading much better and progressing at a much faster rate than before but have noticed on the school report that they are still behind where they should be. Why?

If your child was already falling behind and they weren’t doing the Eye Tracker exercises they would continue to get further behind. Before they can catch up to the others they need to stop the gap getting bigger. For this to happen they need to speed up their current rate of progress. So what you are seeing is them stopping the gap from getting bigger, and the next stage is to bridge the gap and catch up to their classmates.

As an example; let’s say your child is in year 4, but reading at a year 2 level. If there was no intervention, by the time they are in year 6 they might be reading at a year 3 level. So while they have slowly improved the gap has increased. By using Eye Tracker it is possible for them to be at a year 6 level by the time they are in year 6. However, their end of year 5 report might show them being at an early to mid year 5 level. This will show up on their report as still being behind but they have evidently moved along at a much faster pace than before and are in the process of closing the gap.


9. We have more than one person that would benefit from this app. Do we need to purchase a new app for each person?

No. Once you have purchased the app you have it for life and can use it on as many people as you like. In our experience we have found that the most individuals that it is practical to do it with at the same time is two. So we would suggest you start with two and then once you are well under way or have finished them then move on to another person. To try and find the time to do more than two at a time seems to be a bit daunting and the risk is to give up all together and then no one benefits, including us because our aim is for you to benefit. We get very excited when we have people contact us with life-changing stories.


10. During the exercises my child's eyes have become achy and they are struggling  to do the exercises, is this normal and what should I do?

This is not uncommon and should settle within a few minutes of ending the exercise. What you can do is to get your child to close their eyes and take a rest for 10 seconds at 20-30 seconds into the exercise then open their eyes and continue with the activity. Don't pause the exercise on the device. If this doesn't work then give them whatever breaks they need and then gradually work up to doing the complete exercise.  This shouldn't interfere with the overall outcome of the program. The exercises are grouped so that the first four weeks are of a similar level of difficulty.







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